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“Unintentional things can and do happen during flights”

Before I tell you about Justin Cohen's case, there are one or two things he wants everyone to know. He likes kids. He's a former teacher and has a "high tolerance" for unruly youngsters.

Should US Airways compensate me for a lodging error?

Ken Middleton and his girlfriend were flying back to the mainland after enjoying a vacation in Hawaii. At least, they were supposed to be. But their US Airways flight was canceled because of a mechanical problem and they were rebooked on a flight 24 hours later.

Should my airline compensate me for a lost cruise?

It started with a simple misunderstanding.

Stranded in China without an airline ticket

Melissa Sigritz is forced to pay $2,450 to get back home after her airline leaves her stranded in China. Is she entitled to a refund?

Blocking this airline mega-merger is good for travelers

The Justice Department’s surprise lawsuit to block the proposed $11 billion consolidation of American Airlines and US Airways appears to doom the latest airline mega-merger, at least in its current form. But for airline passengers, the prospect of two stand-alone airlines is mostly good news.

Is this airline downgrade disaster a lost cause?

I've been struggling with this case for months and am about to place it in the "can't be fixed" file. But before I do, I wanted to run it past you.

At least 78 killed, 131 injured, in Spain train disaster

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