upgrade

Cruise ships are getting a big upgrade

Cruise ships have long lagged behind the rest of the travel industry when it comes to technology. Wi-Fi connections have traditionally been painfully slow, and the only noteworthy technology investment cruise lines made usually involved systems designed to make it easier to pay for optional items like spa treatments, dinners and trips to the onboard casino. Continue reading…


A ‘free’ upgrade for just $100? Thanks, Hertz!

As the director of sales for a biotechnology company, Pankaj Sinha travels frequently.

He landed in Phoenix on the evening of September 24 and headed to the Hertz rental car counter, where his company had reserved a compact car for him. The agent told Sinha that they were out of compact cars, but because his company booked so many of their vehicles, he was going to give Sinha an SUV to drive instead.

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