Latonya Holloway's TV stopped working. Good thing she bought the extended warranty from Wal-Mart. Or is it?
The most satisfying cases I handle as a consumer advocate aren't the ones where I step in to save the day. It's the times when you, the consumers, fix a problem without any outside help.
When Rogers Cable removes two of Ed Kurys's favorite channels from his cable package, he believes the company is violating his contract. But is it?
Ever had a "duh!" moment that you regretted for years to come?
Matt Solum is facing a $400 cancellation fee for a DirecTV package he doesn't want, and believes he shouldn't have to pay for. Is there any way to get it removed?
Wanna insult a reporter? There’s no easier way than accusing him or her of being a shill for the other […]