If airport security is so good, why do passengers feel so bad?
That’s a valid question, considering how the Transportation Security Administration seems to be spinning its performance lately. The agency wants you to believe the dark days of body scans and pat-downs, of liquids, gels and shoes obediently placed on the conveyor belt, are well on their way out, thanks to its vaunted new Pre-check system. And remember, there have been no successful terrorist attacks since the agency’s creation, it would hasten to add.
So why aren’t we buying it? Why are lawmakers such as Rep. Gerry Connolly, D-Va., threatening to introduce legislation that would force TSA agents to mind their manners? Continue reading…
Can we look past this ridiculous debate about cellphones on planes? Can we ignore, for a moment, the breathless opinion polls, the pompous declarations by airlines that they’d never allow wireless chatter in their cabins, and the heated discussions you’ve read in your favorite travel blog?
Mobile phones on commercial flights, already on their way to becoming a reality in the rest of the civilized world, will eventually come to the United States. It matters not that 59% of Americans in a recent Quinnipiac University poll declared they’re against it. Since when is the interior of an aircraft — where good etiquette remains in short supply — a yak-free zone like a library or church? Continue reading…
The TSA offered Sue Speck an early Christmas present when she checked in for a recent flight from Columbus to Los Angeles: a coveted Precheck designation on her boarding pass, which allowed her to avoid removing her shoes, taking out her laptop and most important, get around the agency’s dreaded full-body scanners when she was screened.
“It was easy,” says Speck, a sales administrative assistant who lives in Columbus. “There was no line.”
So easy that she found herself wishing for Precheck privileges on her next flight, even though she didn’t belong to the exclusive program. Continue reading…
Is it the chaos that awaits when you pull up to the curb at the airport terminal this time of year? How about the indignity of being screened by the TSA? Or maybe just knowing that you’re paying more but getting so much less?
Now take a deep breath and say it with me: “Thank you.”
As we approach Thanksgiving, I, for one, am feeling grateful.
So is Mary Jo Baas, a consultant from Milwaukee. She sees the upside in the deep cuts in services and amenities, particularly in economy class. Continue reading…
When the Transportation Security Administration’s Pre-Check formally launches sometime this fall, its trusted-traveler program will already have the enthusiastic endorsement of frequent travelers — and an equally enthusiastic denouncement from privacy advocates.
Pre-Check offers an appealing shortcut past the often long airport security lines. After you pay an enrollment fee and submit to a background check and interview, the TSA promises to treat you like a VIP. You’ll be sent to a preferred line, where you can leave your shoes, light outerwear and belt on, leave your laptop in its case and keep your bag of liquids and gels in your carry-on.
“I can’t say enough about how much I love it,” says Ralph Velasco, a photographer based in Corona del Mar, Calif. “It’s saved me many, many hours. I’d highly recommend it.”
How do Velasco and others know about the benefits of Pre-Check?
Because the agency assigned to protect U.S. transportation systems has slowly rolled out the program in 40 airports since 2011.
Travelers could opt in to Pre-Check through their frequent-flier program or through another government trusted-traveler initiative, such as Global Entry, a similar program that allows travelers to cut the customs line when they return to the United States from overseas. Continue reading…