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How do I complain to the TSA?

What do you do if something goes wrong with your TSA screening? Here are a few helpful tips about the agency. Timing is everything when you've got a problem with your screening.

Hey airlines, thanks for nothing!

What annoys you the most about air travel?

TSA’s new Pre-Check programs raises major privacy concerns

When the Transportation Security Administration’s Pre-Check formally launches sometime this fall, its trusted-traveler program will already have the enthusiastic endorsement of frequent travelers — and an equally enthusiastic denouncement from privacy advocates.

Our patience with the TSA is almost up

Let's give the Transportation Security Administration one last chance.

Is the TSA using scripts to push us through its full body scanners?

Roberta Ling is a 73-year-old woman from Austin, Texas. Statistically, she's likelier to be the next Miss America than a terrorist. But that doesn't stop the TSA from harassing her whenever she flies.

Good customer service from the TSA? It’s no joke

Jim Davies agrees with me that the Transportation Security Administration desperately needs a top-to-bottom reform. Like me, he wasn't surprised when a Government Accountability Office study revealed widespread employee misconduct, including screeners involved in theft and drug smuggling activities, as well as circumventing mandatory screening procedures for passengers and baggage.

Should we continue to publish the Scan?

The Scan is a synopsis of news you can’t miss. Get it delivered to your “in” box by signing