Dick Jordan became suspicious when he received the first postcard offering “two round-trip airfares to anywhere Southwest flies.” He’s a loyal Southwest customer, but this seemed too good to be true – and he thinks it might be a scam.
After Jordan received the second postcard offering the same deal, he decided to contact Southwest Airlines. Maybe they were rewarding him for his continued business? After all, the postcard had the trademarked logo on it, so it seemed legit.
Instead of dialing the “888” number on the card, Jordan contacted a customer service representative at Southwest, who quickly informed him that this was not a deal offered by Southwest Airlines.