I’ve seen the future of air travel — at least the kind of future the airline industry wants — and […]
At best, the proposed Transparent Airfares Act of 2014, a bipartisan bill introduced this month in Congress, would open a […]
Mark Hegeberg thought National would reward him with a lower price in exchange for his loyalty to the car rental company. So when he was looking for a car in Mexico, he clicked on the company's website and volunteered his Emerald Club number.
Air travel is full of surprises, some good, many not.
Apart from a few soundbites, the airline position on fees hasn't been fully articulated. So I asked an airline to do just that.
When should an airline or travel agent show the "all-in" price, particularly when it comes to fees that used to be part of the ticket? Take the weekend survey and tell me.
If this isn't a bait-and-switch, I don't know what is. Jonathan Yarmis thought he was getting a $375 a night room rate at the Hotel Bauer in Venice, marked down from $537.