Some cases are resolved quickly. Some aren’t. Sheila Drezner Freedman’s problem with Tauck dates back to February 2010, and although the high-end tour operator thinks it is closed, she’s still fighting.
Since when has that stopped us from trying? We checked out all the major sites in the Eternal City yesterday, including the Forum, Colosseum, Pantheon and the Spanish Steps.
Suzanne Cohen runs the Santa Barbara Adventure Company, a tour operator that offers kayaking trips in California's rugged but breathtakingly beautiful Channel Islands National Park (no, that's not hyperbole; check out our coverage from last year if you don't believe me).
Here's another reason to double-check with your tour operator before you take off.
Here's another cautionary tale -- as if we needed one -- on the dangers of choosing an interesting destination for your next vacation.
When an airline cancels a flight, you're entitled to a refund. When a hotel turns you away, you get your money back. Same thing when your cruise is canceled or your car rental company doesn't have the vehicle for which you prepaid.
Have you ever returned from a trip and said to yourself, "That could have gone better"? John and Betsy Salunek did earlier this year, when they got back from a tour of Israel with Gate 1 Travel.