When Alicia Reise and her husband rented a car from Hertz in England recently, they had no reason to believe the car was in less than perfect condition.
One of the most common car rental complaints I get — no, the most common — involves travelers who declined […]
Tracey Brown Osborne finds a mysterious charge on her American Express bill that turns out to be a repair bill for a rental car tire -- a tire she says she never damaged. When her charge card sides with her in the dispute, her car rental company threatens to take her to court. What should she do?