When Gloria Brimley booked a flight from Chicago to El Paso on US Airways through Cheaptickets, she thought she was […]
Airlines love to talk about how they offer customers “options” when they tack fees and surcharges on to a ticket. […]
When Loren Witkin says that he shopped around for a new car, you can take him at his word.
My head is spinning after reading Amy Zimmerman’s complaint about Aeroplan, Turkish Air and Swiss.
Pamela Mason knew her US Airways ticket to California was nonrefundable. But she thought her circumstances — she became
OK, here’s an easy question: What’s an airline ticket?
I’m excited to bring back a weekly feature that probably belongs on every consumer advocacy site: “Is this a scam?” […]