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Do taxi drivers prey on tourists?

It happened again to Peter Lawton last week. He got scammed by another cab driver, he says.

Taxi trouble: United Airlines does the right thing in Rome

Last week’s post about excellent customer service brought a few me-toos out of the woodwork, including this noteworthy account of United Airlines doing the right thing.

New York City taxi driver swipes passenger’s iPod — and gets away with it

Lynne Lenhart's daughter had her $140 iPod taken on a recent visit to New York. The thief was a taxi driver who remains at large, with the apparent blessing of the government and the New York City Taxi and Limousine Commission. This sad -- and apparently unsolvable -- case raises some important questions about the use of credit cards.