Ultimatums that work: 5 secrets to success

President Obama did it recently to Syria. Steve Stokowski made one to a bank in Maryland. And I drew my line in the sand to a hotel in Canada.
By |September 27th, 2013|Commentary|18 Comments|

Travel complaints that fail: 5 kinds of emails you should never write

What kind of a complainer are you?

9 essential travel strategies for 2009

We’re traveling down an uncertain road this year. Buckle up. “This kind of reminds me of the old sea maps from the 1300s that showed a coastline with the caption which read, ‘Here be Monsters,’” says Patric Douglas, the chief executive of Shark Diver, a tour operator in San Diego, Calif. “Trying to forecast this thing using any models from the past 20 years will be useless.”