Stacey Tappan claims Lufthansa stole her laptop computer, and she wants me to help her get it back.
Theft happens. Even at a hotel with a sterling reputation, like Marriott.
Here’s a question I get all the time: Why won’t an airline cover a lost or damaged computer in my checked luggage?
Philip Bramson’s iPod vanished from his checked luggage on a recent flight to Mexico, and recovering it seemed impossible.
Sherry E at T-Mobile wants more of your money after your phone is stolen (don’t worry, it’s for your protection)
Ah, red tape! There's no worse time to run into it -- bunches and bunches of it, in this case -- than when your property is stolen and you're just trying to do the right thing.
Outraged? No, those of us who fly suspect this kind of thing is happening at every major airport in the country. It's the only explanation.
Lynne Lenhart's daughter had her $140 iPod taken on a recent visit to New York. The thief was a taxi driver who remains at large, with the apparent blessing of the government and the New York City Taxi and Limousine Commission. This sad -- and apparently unsolvable -- case raises some important questions about the use of credit cards.