Why won’t Starwood let me change my reservation ?

Carol Pratt is stuck with three pre-paid nights at a Starwood Hotel. Even though she wants to move the reservation by a few days, the hotel won't let her without losing all of her money. What's going on?

Almost lost my eye in Mykonos

Watch where you're going.

Where does the clever hotel wordplay cross the line?

The surcharged seemed like nothing to Andy Fixman -- a "trivial amount" he says. But it meant everything to him.

Does TripAdvisor have a problem with fake reviews?

Who is hunnyb62?

Vampire bugs ruined my honeymoon

Rachel Meredith’s account of her honeymoon reads like a script from a National Lampoon's Vacation movie -- minus the funny.

Rental car damaged after being cut off by a resort van

When Chuck Berg tried to maneuver his way back to the Le Méridien in Phuket, Thailand, on a recent visit, he ran into a little problem: a rock on the side of the road, which dented the side of his rental car.

Is this a scam? Hosted reviews on hotel site look bogus

Ellen Gonella is a guest at the Westin Kaanapali Resort in Lahaina, Maui, a gorgeous beachfront property with a little smoking problem.
By |October 27th, 2011|OYS|11 Comments|