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Does Sandals owe me anything for deleting my wedding photos?

This is one of the strangest cases I've come across in my two decades of fielding consumer complaints. It involves a honeymooning couple's missing wedding photos, me, and another me.

A Sandals Caribbean honeymoon that makes her wish she’d eloped

Nicholas and Katherine Welch didn't have a good honeymoon. Actually, that may be something of an understatement. It was dreadful.

St. Lucia from above

Today's adventure took us deep into the St. Lucian rainforest, where we caught a ride up the Rainforest Aerial Tram.

Seeing both sides of St. Lucia

Calling the Caribbean island of St. Lucia "picturesque" may be like saying Miss America is beautiful. And how.

Honeymoon in hell: “I wanted to leave and go home”

Jessica Kase describes her stay at Sandals Grande St. Lucian as a "honeymoon from hell" and she wants the all-inclusive hotel chain to make it up to her. But has it done enough for her already? And how do you make up for a honeymoon in which you spend "hree days in my room sobbing because what was supposed to be an amazing vacation and honeymoon was completely ruined"?

Worst. Honeymoon. Ever.

Adam Salamon's honeymoon did not go well.

A very unhappy vacation: couple charged twice for Sandals getaway

Mari Ann Chaney paid for her vacation at Sandals in St. Lucia twice: once to her travel agent, which paid Watsonville, Calif.-based Happy Vacations, and again when she checked in.
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