I spent most of yesterday touring United Airlines’ new corporate headquarters and meeting with customer service executives. I’ll have a […]
Just a day after we'd fallen off the wagon, Skype gave us a big hug today.
We couldn't do it.
Today was not a day for talk. Today was the day for action.
Maybe we picked the wrong day to quit talking.
For the next seven days, we're giving up our phones. Can we do it?
As some of you may have noticed, I’ve been on the road a lot lately. I’m traveling across the country […]