Stacey Tappan claims Lufthansa stole her laptop computer, and she wants me to help her get it back.
You can file this one under stupid rules, stupid companies -- or maybe, stupid customers.
Email of the week: “We’re currently investigating to ensure other customers do not have the same experience”
This slot is normally reserved for complaints, since that's pretty much all I get on this site. But every now and then, a company will actually read a grievance and respond.