“I am so tired of consumer reporters complaining about the size of the seats on a plane,” an email from […]
It’s not your imagination. Airline seats are shrinking.
People often mistake this site for one of those concierge services, thinking that I’ll fight every case regardless of its […]
Sarah Dragswiek and her family give up their airline seat in exchange for a promise of a refund and a voucher for a new ticket. But when the airline refuses to keep its word, what can they do?
Nathan Pearson and his son are bumped into two uncomfortable airline seats on a 10-hour flight from Brazil back to the United States. And now the upgrade fee they paid is missing in action. Will they ever see that money again?
OK, I'll admit that I poke fun at the "entitleds" behind the curtain as much as the next guy wedged into one of those sardine-class airline seats.
While Mike Murray waited with his two nephews and cousin in the first-class lounge to board his United Airlines flight from San Francisco to Washington, he consumed three gin and tonics in two hours.