A few years ago, car rental companies made a small but profitable change to their contracts. They said if one of their vehicles was damaged by an Act of God, you were on the hook for the car.
Since then, I’ve received reports from time to time about hail damage claims that may or may not be legit. Usually they get worked out long before I have to get involved — after a little back-and-forth, the claim is quietly dropped because the car rental company can’t be sure the hailstorm happened before or after the drop-off.
[continue]



