Even though Igor Pavlovic and his wife consider themselves experienced consumers, they say that nothing could have prepared them for […]
Maybe you think you’ve heard this story before. It involves presentations with aggressive salesmen, lofty promises made and allegedly not […]
Melanie Freed had to pay extra to have her furniture delivered to Chile. Can she get a refund?
The offer looked like an incredible bargain. For just $1,749, Judy Citko and her fiancé could fly from California to Florida and enjoy a three-day Caribbean “cruise and stay” package.
The trouble started when Tom King's cellphone died on his way to a job interview last year. He saw a public phone at Washington's Bainbridge Island Ferry and was relieved when a sticker reassured him that he could make a four-minute call for $1, he says.
American Airways just sent me a check for $1,298. How generous of them. But hang on a second … American […]
Maybe it was the Bloody Mary that got Jean Shanley into trouble on a recent flight from Louisville to Las Vegas.