Time share sales: hard sell or scam?

Even though Igor Pavlovic and his wife consider themselves experienced consumers, they say that nothing could have prepared them for […]

Hey, where’s that Bahamas cruise you promised me?

Maybe you think you’ve heard this story before. It involves presentations with aggressive salesmen, lofty promises made and allegedly not […]

Help, I’ve been scammed by my moving company

Melanie Freed had to pay extra to have her furniture delivered to Chile. Can she get a refund?

Is this a scam? A vacation package never received

The offer looked like an incredible bargain. For just $1,749, Judy Citko and her fiancé could fly from California to Florida and enjoy a three-day Caribbean “cruise and stay” package.

New law aims to short-circuit public phone overcharges

The trouble started when Tom King's cellphone died on his way to a job interview last year. He saw a public phone at Washington's Bainbridge Island Ferry and was relieved when a sticker reassured him that he could make a four-minute call for $1, he says.

Is this a scam? “American Airways” just sent me a check for $1,298

American Airways just sent me a check for $1,298. How generous of them. But hang on a second … American […]

Is your credit card safe at cruising altitude?

Maybe it was the Bloody Mary that got Jean Shanley into trouble on a recent flight from Louisville to Las Vegas.