It’s time to tell the TSA what you really think of it — and for it to listen

Oleg/Shutterstock
Oleg/Shutterstock
Travelers love to complain about the TSA, and even though the agency assigned to protect America’s transportation systems claims to listen, most of us know better.

Don’t believe me? Try sending the agency an email, complaining about your last pat-down. Do you hear the sound of crickets? Me too.

But now a court has ordered the TSA to listen, and to pay attention — and maybe, if we’re lucky, to do something about it.

The U.S. Court of Appeals for the District of Columbia Circuit has ordered the TSA to engage in something known as notice-and-comment rulemaking on its screening procedures, and specifically its use of full-body scanners. You can leave your comment at the Federal Register website until June 24th.
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Speak out now on the TSA’s full-body scanners

hyxdyl/Shutterstock
hyxdyl/Shutterstock
It’s been almost five years since the Transportation Security Administration quietly began installing its so-called Advanced Imaging Technology (AIT) — better known as full-body scanners — at airports nationwide. And now the government wants to know what you think of the machines.

In 2011, the U.S. Court of Appeals for the District of Columbia Circuit ordered the TSA to engage in what’s known as notice-and-comment rulemaking on its use of the technology. You can share your opinion on the Notice of Proposed Rulemaking at the Federal Register Web site until June 24.
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Where’s the outrage?

I have just one question in the wake of the Transportation Department’s so-called “historic” rulemaking on airline passenger rights.

Why isn’t the airline industry upset?

The new regulations will force airlines to disclose their fees more clearly, increases denied boarding compensation, requires airlines to reimburse checked baggage fees when they lose your luggage, and bans post-purchase fare increases, among other things.

And the industry’s reaction? It thanked the government.
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Air travelers, let your voices be heard

The federal government is giving travelers an extra month to comment on proposed new consumer rules for airline passengers.

You now have until Sept. 23 to let the Transportation Department know what you think of the regulations, which will affect everything from how an airfare is quoted to whether peanuts will be served on a plane.

Even with my God-given gift for hyperbole, it would be hard to understate the importance of this initiative for air travelers, which is why I’m writing about it again.

The earlier column drew an unusually large number of responses, the most common one being, “What’s the Web address for Regulation Room?”

Easy: www.regulationroom.org.
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Airline passengers get a chance to be heard on proposed regulations

If you’ve ever complained about air travel — and who hasn’t? — then here’s your best chance in a generation to do something about it.

Tell the government what you think of its proposed new passenger rights rules. You can do it right now, thanks to a new project called Regulation Room.

There’s a lot to comment about. The rules cover everything from tarmac delays to peanuts. If adopted, they could change the way Americans fly more than any single regulation since the airline industry was deregulated in 1978.
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