A “royal” complaint with the right resolution? Maybe not

YanLev/Shutterstock
YanLev/Shutterstock
When an unstoppable force meets an immovable object, you get what happened to Paul and Cindy Bergeson on their 30th wedding anniversary trip to Mexico.

You get trouble.

The Bergesons checked in at The Royal Playa del Carmen on Jan. 15th. The Royal promises (I’m not making this up) an “an explosion of luxury around every corner, all provided in an atmosphere of casual elegance.”

An explosion is exactly what they ended up with, figuratively speaking. Because at the same time, 250 listeners of a Chicago-area rock station had descended on the same property to celebrate something called Cabin Fever Getaway.
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3 tips for handling upgrade guilt

seat2Do you suffer from upgrade guilt when you fly in first class? You probably do — and if you don’t, you should.

The woman seated in the last row of first class on my previous flight did. As I boarded the aircraft, our eyes locked, and I smiled as I shuffled back to seat 25D.

She looked away. I could tell she felt sorry for me.
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