Quantcast

Is TripAdvisor still letting hotels rig their reviews?

TripAdvisor is a regrettable by-product of the information revolution whose user-generated ratings too often hurt travelers and travel companies more […]

A few very important comments about your comments

Thank you.

New confidentiality clauses can influence vacation rental reviews

Tom and Terri Dorow didn’t like their recent vacation rental in Scottsdale, Ariz.

Most travelers are skeptical of user-generated hotel reviews

When it comes to online hotel reviews, travelers don't believe everything they read.

Weekend survey: Do you believe online hotel reviews?

When it comes to online hotel reviews, do you believe everything you read?

TripAdvisor’s Kaufer: We “catch the vast majority of suspicious reviews”

Steve Kaufer is the founder and chief executive of TripAdvisor -- a site that made headlines recently when it warned that some of its hotel reviews might have been manipulated. I asked Kaufer about the site, the credibility of user-generated reviews, and the future of social media.
Open Popup
  • shutterstock_43621333

    Whoa there!

    Did you know that you’re missing the very best part of this site? Elliott’s E-Mail, my weekly newsletter, tells you how to be a smarter consumer, how to avoid scams and swindles, and contains the most insightful commentary online.





    Already subscribed? Just click the “x” and I’ll ride off into the sunset. Please enable cookies on your browser, and this notice will disappear forever.