When Patricia McConkey’s sister ends up in the intensive care unit, she has to cancel her cruise. Royal Carribean
Today’s story of corporate intransigence comes to us courtesy of Royal Caribbean. At least it does if Kara McMonagle is […]
If Bonnie Kaster didn’t know that an airline’s published schedule is meaningless, she does now.
If you think the airline industry doesn’t do anything right, think again.
Air France is holding $2,400 of Daniel Jean-Jacques money for a fully refundable ticket. Why won’t it surrender the money? […]
If you thought that reading the terms and conditions on your next travel purchase is enough to keep you out […]