REFUND

Where’s our refund from US Airways?

When Sue Ellen Svik’s mother-in-law passes away, she and her husband have to cancel a flight on US Airways. Their online agency, Expedia, promises to handle a refund. But now the airline says it’s keeping their money. Why?
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Hey Princess, where’s my refund?

Ethel Thomas thought she had every “i” dotted and every “t” crossed when she booked a Princess cruise to the Turks and Caicos. She even bought the company’s cruise “protection” plan, in case she couldn’t go.

And then she couldn’t go.
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