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Case dismissed: Charged $183 for four hours on my rental car

Phillip Barszczowski's Hertz car, which he booked through Priceline, cost $122. Not bad for a four-day rental in Wyoming, considering what rates have been doing lately.

Is this enough compensation? Funny money for a fat-finger rate

Bob Slattery booked a room at La Maltese Estate Villa, a hotel that exudes the ambience of a privileged "members only" private club in Santorini, Greece. The rate? An unbelievable $110 per night, snagged through the site Vacationist.com.

Hotel reservation agent: “I feel very guilty about lying”

Mary is an in-house reservation agent for an upscale, full-service hotel in a major American city. I’m not using her […]

Is Celebrity’s last-minute price switch legitimate?

Kathi McGaffigan and Bruce Nordqusit's upcoming Italy cruise on the Celebrity Constellation came with an unpleasant surprise just a few days before they set sail. The company discovered a pricing error and reset their rate from $999 per person to $1,549, and although it apologized for the mistake, it insisted on charging the couple the difference.

Rooms for $58 a night at the Ritz Carlton Chicago? No way!

When Jack Whalen found an unbelievable room rate of $58 a night at the Ritz-Carlton Chicago -- and on a holiday weekend, no less -- he was thrilled. "This was to have been an anniversary trip, and my wife would love to stay at a high end hotel at a great price," he says.

“They have declined to honor the discounted rate”

Hilton offers Joy Valentine a $199 a night rate at its New York property, but it can't find the price in its system, so it charges her $239 instead. The rate is nonrefundable, so when Valentine asks it to fix the mistake, Hilton refuses. Is there anything she can do to persuade the hotel to honor its original price?

No “big deal”? Advantage raises rate, skips paperwork on car

Matthew Stephens is a humanitarian aid worker in Tbilisi, Georgia, but after renting a car from Advantage last Christmas, he found himself in need of assistance.