Quantcast

Is this online travel agency for real?

Did Mitja Baumhackl just book a room through a scammy online travel agency? He thinks so after making a recent […]

Choice Hotels – another worthless rate guarantee?

Dave Olsen thought he might have a valid claim under Choice Hotels’ best rate guarantee. Apparently, he thought wrong.

“I

The rate error story that got away — in a big way

Anyone who reads this site probably knows my position on rate errors, which is to say I think it’s wrong […]

They showed her the net rate and now she wants it

Eleanore Brouhard knows a secret.

Instead of honoring a “best rate” guarantee, they sent him a gift card

Steve Rabin's name might be familiar to some of you, especially if you're active in the comments. He's a faithful reader of this site who turned to me for help a few weeks ago after he booked a room at the Best Western in Pasadena.

Are energy fees about to make a comeback?

The Oyster Bay Beach Resort is a highrise hotel in St. Martin that promises guests white sand beaches, "breathtaking" views of the Caribbean and a "paradise found."

A “best” rate guarantee with the worst service

Best Western guarantees you'll find the lowest rate on its website. Unless your name is Russ Thomas.
Open Popup
  • shutterstock_43621333

    Whoa there!

    Did you know that you’re missing the very best part of this site? Elliott’s E-Mail, my weekly newsletter, tells you how to be a smarter consumer, how to avoid scams and swindles, and contains the most insightful commentary online.





    Already subscribed? Just click the “x” and I’ll ride off into the sunset. Please enable cookies on your browser, and this notice will disappear forever.