It’s finally happening.
Airline frequent-flier programs may be useless, but some are more useless than others.
Loyalty programs may be the single greatest scam pulled on the traveling public.
Can Capital One really “erase” my debts? And while you’re at it, could you do another rant about loyalty programs?
When Capital One offers to "erase" part of her debts with award points, Kate Morrical calls on a points skeptic to clear things up. See what happens next.
Looking back, Jill Constable’s mistake wasn’t flying to Australia on American Airlines and Qantas. The connections from Dallas to Sydney, Ayers Rock, and Cairns made sense, from a scheduling point of view.
The call between Frank Alioto and his favorite cruise line went down like something straight out of a made-for-TV drama. You know that turning point where the hero actually turns out to be the villain? Just like that.
It may be too early to write the obituary for frequent-flier mileage runs — those legendary year-end flights that offer a shortcut to an airline's coveted "elite" status — but it's easy to see the end from here.