At best, the proposed Transparent Airfares Act of 2014, a bipartisan bill introduced this month in Congress, would open a […]
No one wants to overpay for a product or service. But how do you know you're getting the best rate? And if you're not being offered the lowest price, how do you negotiate it?
Richard Barnes wishes he hadn't rented the car.
It's been five short years since the airline industry, led by an ailing American Airlines, quietly stripped the ability to check your first bag at no extra cost from the price of an airline ticket — an act given the antiseptic name "unbundling."
Mark Hegeberg thought National would reward him with a lower price in exchange for his loyalty to the car rental company. So when he was looking for a car in Mexico, he clicked on the company's website and volunteered his Emerald Club number.
How much does your online travel agency know about your reservation? If you said "too much" then you must still be upset about that whole NSA affair. I can't blame you. Or, maybe you're thinking of the legendary screenshots a company like Priceline produces when they're challenged on a nonrefundable reservation.
Brandon Chase's car rental company says it's made a mistake on his bill, and reverses a discount long after his rental. Is it allowed to do that? And what are his rights?