Amy Patterson receives an empty box from Verizon. Where’s her phone? Neither FedEx nor Verizon seem to care.
Among all the things that Washington D.C. has done in the past few decades, you’d be hard pressed to find anything more popular than the Do Not Call List.
It had a rocky beginning — birthing took about a decade — but it worked remarkably well, as federal programs go, and consumers lined up by the millions to join.
Mary Honan’s cell phone is broken. But no worries — it’s insured. Or is it?
It’s not just teenagers who’d rather look at their phones than talk to people. Bank account holders feel that way too, apparently. New research from Javelin Strategy & Research suggests that consumers now prefer mobile banking to in-person branch banking.
Karen Momsen-Evers, a Southwest Airlines passenger, received a text message from her husband shortly before her plane was to taxi that read, “Karen, please forgive me for what I am about to do, I am going to kill myself.”
Talk is cheap. Unless you travel internationally.
Then your wireless phone bill can be expensive — very expensive. At least that’s the conclusion of a new survey by communications company Telestial. It found that 82 percent of international travelers worry about the cost of data when they’re overseas.
How far would an airline go to avoid another embarrassing cancer-patient-denied-boarding incident? Ask Steven Leslie, a passenger on a JetBlue Airways flight last week — just as Alaska Airlines landed in the news for expelling a sick passenger.
Shortly before a scheduled flight from Albuquerque, NM, to New York, Leslie found himself a row away from a family being quizzed by a crewmember about their child’s medical condition. The boy had cancer.
“The cancer patient was deemed too sick to fly by the airline crew and was removed from the aircraft,” he says. “I recorded this incident on my smartphone.”
That didn’t go over well with the flight crew, he says.