PAYPAL

PayPal agrees to change its robocalling and robotexting policy

PayPal has backed down on its robocalling and robotexting policy.

The online money company sent a letter to the Federal Communications on Monday saying it will change its terms of service to clarify when it will use automated calls or texts and offer an easy way for users to opt out of them. The FCC sent me a copy of the letter.
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PayPal punished, but will consumers get justice?

Whenever you hear about one of those big-deal, multi-million-dollar settlements involving a federal agency and a misbehaving company, the news probably makes your eyes glaze over.

In most cases, nothing really bad happens to the company — they just have to give back their ill-gotten gains, and maybe pay a small (for them) fine. But behind these slightly boring stories are tales of real pain and struggle — sometimes thousands of them, sometimes millions of them.
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