A few secrets about asking you probably don’t know

Dan KosmairShutterstock
Dan KosmairShutterstock
Although Vivian Olds’ customer-service problem is pretty common, the solution isn’t.

This spring, she made a reservation at an independent motel in South Lake Tahoe, Calif. If you’ve ever been to this part of California, you probably know that it’s beautiful, but that the quality of accommodations can be variable.

Olds reserved a room at a hotel that was on the not-so-good side of that variable. She prepaid $148 for a motel that, once she tried to check in, she discovered was “totally unsuitable.”
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We’re halfway there, kids

The snowy view from the 5-chair.
The snowy view from the 5-chair at Breckenridge.

Watching your kids advance from being never-ever skiers, and not being able to stand on the mountain without falling over, to making clean parallel turns, is one of the great joys in life. Seriously.

During the last few days here at Breckenridge Ski Resort, I’ve have the privilege of watching all three of my kids make significant breakthroughs in their technique.

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