If you thought you were being smart by clicking that product review on Amazon before buying, think again. Chances are good it was a fake.
Johan Craven couldn’t believe his luck. He’d just received an unsolicited email, supposedly from Carnival Cruise Lines, offering him an unspecified job with the cruise line in Australia.
Posting something online? Be careful. You never know how it’s going to be used. Once you post a picture, a comment, or an opinion online, it’s out there forever.
I know as much about bullying as the average father of three young children. Which is to say, I’m a subject matter expert. But Stephanie Kong’s request for help may not be easily solved, and I’m hoping you can help me.
A friend recently confessed that he was a “showroomer.” Not only that, but he didn’t feel guilty about it.
Showrooming, in case you were wondering, is when a shopper checks out a product at a brick and mortar store, then goes online to buy it. According to the 2012 Kellogg Shopper Index, a large segment of people still shop and buy at brick and mortar stores. But the numbers of showroomers are increasing, which threatens the brick and mortars.
Yes, there are times when you should book a trip yourself. Here are a few questions you should ask yourself before doing so.
When should you put the computer down and talk to a real travel agent? I’ll tell you when to turn to a pro.
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Think booking through an online agency is the same thing as buying through a human travel agent? Think again. I explain the differences.
Now you see those summer travel deals. Now you don’t.
Olga O’Hara wants to return the shoes she bought at Sears.com, but she’s getting mixed signals from the company about how to do so. Is she stuck with her purchase?
Question: I recently ordered a pair of shoes online through Sears.com. The packing slip says I can return the items to any Sears store.
I went to my nearest store and was told they can’t refund my money back to my credit card since I paid with PayPal. The only option they had was to issue a gift card. However, I don’t shop at Sears and I did not want a gift card.
They told me I could ship the items back. Well, I’d have to pay to ship those back, and I don’t want to do that.
Question: I ordered three items from Sears.com three weeks ago. Two arrived, but the other — a coat for $75 — was canceled by Sears the same day I placed the order because it was no longer available in a warehouse or store.
It has been 20 days and I’ve received no refund for the canceled item. I’ve done online chat, e-mailed, and contacted Sears on Twitter and Facebook. According to @searscares, I am now on a waitlist for a “case manager” regarding my refund.
Question: My daughter registered online for a class with the University of Phoenix and filled out a form for financial aid. She decided that the online course was not for her and never took the class.
Not so long ago, you had to pick up a phone and call your local travel agent to book a cruise. No longer.
Although 90 percent of all cruise vacations are still bought through travel agents, not all agents are the same. You can turn to a full-service, “bricks-and-mortar” agency or an online agency. Or you could deal directly with the cruise line, in some instances.
But which option is right for you?