Help! My bed & breakfast doesn’t have a bathroom!
Evonne Hopkins books a room at a bed & breakfast that doesn’t have a bathroom. Can she get her money back?
Evonne Hopkins books a room at a bed & breakfast that doesn’t have a bathroom. Can she get her money back?
When Dale Cerney checks into his resort in Kauai, it doesn’t have a reservation for him. Will Booking.com pay for the mistake?
Peter Holt prepays $66 for two checked bags on his Avianca flight from San Jose, Costa Rica, to Mexico City. Why did he pay twice?
Skip your travel agent and those comparison booking sites. That’s what more hotels want you to do, and they’re pulling out all the stops to persuade you to do it.
But should you?
Greg Burton books a room well in advance through Amoma for a trip to celebrate his and his wife’s anniversary, but they find their daughter is going to have a baby — during their trip. He cancels and Amoma promises him a refund, but won’t process it without information Burton can’t provide. Can we help?
The recent superstorm and series of nor’easters that slammed into the East Coast grounded tens of thousands of travelers, including Neil Weiss.