To say Richard Zitser had a bad cruise might be something of an understatement. And to suggest there’s a quick fix, or any fix, might be untrue. Continue reading…
When Brian Dean’s wife falls ill before their South Pacific cruise, they don’t expect to lose their airfare. But now their cruise line wants to pocket their refund. Can it do that?
If you thought tipping was out of control in the United States, try heading out to sea.
That’s where Jane Greene discovered the tipping economy isn’t just alive and well, it apparently sustains the crew of major cruise ships. That’s a particularly interesting revelation in light of the U.S. government’s plans to regulate the cruise industry.
“Prior to our most recent cruise, we always tipped generously — above and beyond what was recommended for individuals who showed extra initiative,” says Greene, an author from Pensacola, Fla.
But on her latest cruise on Oceania, she found a surprise charge on her final bill: it included a hefty, and automatic, tip for the crew.
Oceania’s tipping policy is spelled out in its frequently-asked questions section: For guests occupying staterooms, gratuities of $14.50 per guest, per day, will be added to the final bill. Plus, an 18 percent service gratuity is automatically added to all beverage purchases, spa services and dinner at its signature restaurant, La Reserve, it says.