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Are flight attendants on a power trip?

As far as ridiculous stories go, Nina Radkiewicz’ ranks right up there with the best of ‘em. Or, depending on […]

Help! I crashed my scooter in Mexico

Next time you’re in a tourist town and you think about renting a scooter, remember Shasteana Wikenheiser.

I want a full refund for this Mexico vacation

Marnie Bute didn't enjoy the Mexican getaway she booked through Sun Country Vacations. Actually, that may be an understatement. She hated it and she wants every penny refunded.

Help, my Mexican vacation rental pocketed my deposit!

Nancie Thomas had no reason to believe the owner of her vacation rental in Akumal, Mexico, would keep her $1,000 deposit. Her friends had rented the same house on three separate occasions, "and had a great experience each time," she says.

Who’s to blame for this timeshare disaster?

Consumer advocate William Leeper recently accepted a "Mission Impossible" case involving a questionable timeshare purchase in Mexico. What's that? We had you at "timeshare"? But it gets worse. Much worse. I'll let him explain.

Do I deserve a refund after my destination turned dangerous?

Diane Austin's problem isn't that unusual, which is why I've decided to write something about it. In April, she booked a $730 roundtrip ticket in April through Orbitz on American Airlines to fly to Puerto Vallarta.

Not so funny money tricks the travel industry likes to play

Hold on to your wallet. Businesses don’t just want to get their hands on your cash when you’re on the […]