A compassionate United employee rescues a sick passenger

Samantha Levey became so violently ill at Mexico’s Guanajuato International Airport, she was not able to board her United Airlines flight home. Levey was alone, stranded, afraid, and could not speak the language.

A United agent, Victor Cisneros, compassionately came to the rescue, spending hours of his own time at her side while in the airport’s medical facility. He did not just comfort her, but arranged medical care, an overnight stay and new comped tickets for her flight home when she was well.
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A tourism insider changes his mind about Mexico

Mexico doesn’t need any more bad press. Between drug violence and natural disasters, it’s had enough, thanks very much.

All of which makes Dave Dudar’s story so difficult for him to tell — and for me to write.

Dudar has been a frequent visitor to Cancun since 1998. He’s also worked in the tourism industry as a former marketing official for Meet College Park Georgia, the convention and visitors bureau for the Georgia city that houses Hartsfield-Jackson Atlanta International Airport, as well as with Vail Resorts and United Airlines.

“This is the fourth time I have rented a car in this country in four years,” he told me.

It is probably the last.
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Should I visit Mexico?

I’m really excited to introduce a our newest columnist, Stuart Gustafson. His weekly feature, “Should I Cross That Line?” dovetails with his area of expertise: international travel. Gustafson spent his career in corporate sales at HP and today is an acclaimed novelist and sought-after public speaker. I can’t wait to see where he takes us next .

It’s the dead of winter. I bet you’re tired of the weather by now, and the prospect of six more weeks of cold. I know I am.

So where’s the easiest place to find a little warmth?
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