A site that advocates for you
Skip to content
The Elliott Reader’s Choice Awards
Support This Site
Good News Guy
Is This Enough Compensation?
Should I Take The Case?
The Travel Troubleshooter
Their passports sailed to the Bahamas, but they didn’t
Are Air Berlin’s luggage scales a “scam”?
Do you still have receipts for that TSA-approved lock?
Why won’t airlines cover stolen computers?
Hotel luggage theft: “He looked like a professional”
What the #$&! is going on with airline baggage fees?
Can this trip be saved? They lost my great-grandmother’s luggage, and I want it back
How to protect your luggage from being pilfered
Case dismissed: She didn’t file her luggage claim on time
How the airlines handle the ‘mishandled’ luggage problem
Can this trip be saved? Overcharged for her Air Malta baggage
Case dismissed: A promised reimbursement, and then a denial
The painful truth about luggage fees your airline doesn’t want you to know
Is this enough compensation? A $225 check for my lost luggage — you’re kidding!
Is this enough compensation? A flight voucher for damaged luggage
Is the era of excessive airline fees
Can this trip be saved? Email scam cost me $6,600 — can you get it back?
Delta fined $100,000 for misleading baggage brochure
From the front lines of the carry-on crisis: “I have been experiencing severe pain and dizziness for days”
El Al fined by government for “deceptive” luggage reimbursement rules
Are airfares on a rollercoaster, or are they actually climbing?
The hive mind probes TSA luggage claims data, and here’s what it finds
Maybe the TSA is damaging less of our luggage
Will Alitalia ever reimburse me for my lost luggage?
Taxi trouble: United Airlines does the right thing in Rome
Straight talk about the truly dismal state of airline baggage, and what it means to you
Spirit Airlines to charge for carry-on bags
Get smart. Sign up for the newsletter.