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Should the government regulate loyalty programs?

Frequent-flier programs are rigged to favor airlines, deceive passengers and cost consumers billions of dollars. At least that’s the contention […]

What do I need to know about an “affinity” credit card?

So-called “affinity” credit cards can be a good deal for collecting miles and points — but not always. I outline […]

  • What’s do I need to know about the fine print in my loyalty program?
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    What’s do I need to know about the fine print in my loyalty program?

What’s do I need to know about the fine print in my loyalty program?

Your loyalty program contains a few clauses in the terms and conditions that you absolutely must know about before you […]

Should I participate in a travel loyalty program?

Thinking of becoming a frequent flier or frequent stayer? Here’s what you need to know before you do.

Are travelers giving up on loyalty programs?

It’s finally happening.

The world’s most useless frequent flier programs revealed

Airline frequent-flier programs may be useless, but some are more useless than others.

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    You’re not so special! The hidden messages of the airline industry

You’re not so special! The hidden messages of the airline industry

Sometimes, airlines reveal their true feelings about you with a simple word or phrase.