Question: We are supposed to fly to Australia for Christmas to be with my wife’s parents, but we’re not sure if we’ll be able to make it. I hope you can help us.
Last summer, we booked our domestic flights from Melbourne to Cairns on Jetstar Airways through CheapOair.com. We received a confirmation from CheapOair and my wife even spent 40 minutes on the phone with their billing department, to make sure the transaction went through. She also phoned CheapOair two days later to verify the transaction and received assurances all was clear.
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Jetstar Airways is an Australian discount airline that began flying between Sydney, Melbourne and Honolulu in late 2006. The Transportation Department requires the airline to file an annual report detailing disability-related complaints, which it did for 2007 — this January.