A casual observer might have thought that Anthony LaMesa was booking a last-minute JetBlue Airways ticket from New York to Cancun, Mexico, on a whim, perhaps to escape the frigid winter weather.
If an airline tells you it offers a more humane way to travel, should you hold it to that promise?
Maybe it's time to rethink what we mean by "loyalty." Maybe real loyalty, like trust, must be earned — not coerced or bought.
If you're a frequent flier, maybe you've already been roughed up by an airline, rhetorically speaking. I try to stay away from planes myself. I fly very infrequently and I book airline tickets even less.
Add the word "breaks guitars" after any company, and everyone knows exactly what you're talking about.
JetBlue is one of only a few airlines that issues flight vouchers when a fare drops after you book it, […]
To say that Cristi Mitchell felt uncomfortable on a recent JetBlue Airways flight from Phoenix to Boston might be something […]