Michele Kelly’s recent Alaska cruise got off to a bad start, and she blames JetBlue Airways for it. First,
Jennifer Devereaux is no longer angry at JetBlue Airways for what happened to her 3-year-old daughter, Summer, on a flight […]
If you’ve ever flown on JetBlue, you know that everyone pitches in to clean the plane after the flight.
A casual observer might have thought that Anthony LaMesa was booking a last-minute JetBlue Airways ticket from New York to Cancun, Mexico, on a whim, perhaps to escape the frigid winter weather.
If an airline tells you it offers a more humane way to travel, should you hold it to that promise?
Maybe it's time to rethink what we mean by "loyalty." Maybe real loyalty, like trust, must be earned — not coerced or bought.
If you're a frequent flier, maybe you've already been roughed up by an airline, rhetorically speaking. I try to stay away from planes myself. I fly very infrequently and I book airline tickets even less.