INSURANCE

Help! My travel insurance didn’t work like I thought it would

One of the most common answers to a travel problem is: You should have bought insurance. I’ve said it and chances are, you have too.

And it’s true — except when it isn’t.

Consider what happened to Janice Zatarain, who bought a travel insurance policy through Travelex to cover her family trip to Europe. She, her husband and her son would be flying from San Francisco to London and Paris.
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NCL takes $1,493 from a sick customer and leaves him with almost nothing — is that right?

Rob Rumohr was looking forward to his Western Caribbean cruise on the Norwegian Epic, with ports of call in Jamaica, the Caymans and Mexico.

“We had been planning a special vacation for several months,” he says. He was bringing his mother, who had been recently widowed, on the cruise.

“I needed to plan something for her to look forward to since I knew it was going to be especially difficult for her,” he says.
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