Help! My travel insurance didn’t work like I thought it would

One of the most common answers to a travel problem is: You should have bought insurance. I’ve said it and chances are, you have too.

And it’s true — except when it isn’t.

Consider what happened to Janice Zatarain, who bought a travel insurance policy through Travelex to cover her family trip to Europe. She, her husband and her son would be flying from San Francisco to London and Paris.
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