Question: We booked a ten-day vacation package in Cancun, Mexico through Hotels.com that included air, hotel and a rental car. […]
Pat Shopher’s car rental experience in Germany ends in confusion when her reservation is canceled and then reinstated at a higher rate. Now she has two bills for the same rental. What should she do?
Kathy O'Leary is being pursued by a collection agency, which wants it to pay for a tow on a Hertz rental. Does she have to? Or should insurance cover her rental?
It cost me $27.10 in tolls and fees to make the round trip between the Orlando airport and my home in Winter Springs, Fla., in a rental car last month.
Danny Griffin just received a $93 bill from Hertz for refueling his rental car. But wait, didn't the company give him a receipt that verified his tank was full when he returned the vehicle? Yes, but that doesn't make any difference.
When Alicia Reise and her husband rented a car from Hertz in England recently, they had no reason to believe the car was in less than perfect condition.
There's something funny going on with car rental prices, and Hal Gordon wants answers.