When the clutch on his car fails, Hadley Roeltgen is sent an 850 euro bill. But his credit card company says he shouldn’t be responsible, and reverses the charge. Now, a collections agency is after him. What should he do?
Months after her car rental, Diane Mikulis gets a bill for damages she doesn’t recognize. When she asks for a translation, the car rental company sends her case to a collection agency. Now what?
Question: We booked a ten-day vacation package in Cancun, Mexico through Hotels.com that included air, hotel and a rental car. […]
Pat Shopher’s car rental experience in Germany ends in confusion when her reservation is canceled and then reinstated at a higher rate. Now she has two bills for the same rental. What should she do?
Kathy O'Leary is being pursued by a collection agency, which wants it to pay for a tow on a Hertz rental. Does she have to? Or should insurance cover her rental?
It cost me $27.10 in tolls and fees to make the round trip between the Orlando airport and my home in Winter Springs, Fla., in a rental car last month.
Danny Griffin just received a $93 bill from Hertz for refueling his rental car. But wait, didn't the company give him a receipt that verified his tank was full when he returned the vehicle? Yes, but that doesn't make any difference.