Shawna Amella gets a bill from Hertz more than a year after her rental, even though the car she damaged has already been fixed. Does she still have to pay?
Oh no! Thrifty charged me an extra $250 for a car rental upgrade. Can I get a refund?
When Leah Page picks up her rental car from Thrifty, it charges her a $250 upgrade fee. Can it do that without her permission? And how can she get a refund?