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Oh no! I bought the laptop from hell at Best Buy

Giovanna Bettoli’s laptop computer shuts down randomly. It’s been sent back to the manufacturer multiple times, but it’s still not working. Now her warranty is almst at its end. Can this PC be saved?

“This mistake may in fact cost you millions”

I was surprised by some of the comments about Dell after one reader's complaint that the company forced her to pay extra to talk with an American call center. Maybe I shouldn't have been.

Honeymoon in hell: “I wanted to leave and go home”

Jessica Kase describes her stay at Sandals Grande St. Lucian as a "honeymoon from hell" and she wants the all-inclusive hotel chain to make it up to her. But has it done enough for her already? And how do you make up for a honeymoon in which you spend "hree days in my room sobbing because what was supposed to be an amazing vacation and honeymoon was completely ruined"?

“Now I know what it’s like to be in hell”

Oh no, they've done it again. Passengers on ExpressJet Airlines flight 2816 from Houston to Minneapolis spent the night trapped inside a small airplane parked at the Rochester, Minn., airport, "complete with crying babies and the aroma of over-used toilets," according to reports.
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