Have you noticed the recent string of stories about cases that ended in a big question mark? Neither the consumer nor the company responded to repeated requests for an update or a resolution, so we were left to guess the outcome.
When I complain about my critics, my father, a retired Presbyterian minister, responds with St. Luke’s words of wisdom. “Woe to you when everyone speaks well of you,” he reminds me, “for that is how their ancestors treated the false prophets.” In other words, maybe it’s good to have enemies.
Don’t forget to pack your manners. Not because polite travelers are treated better, but because impolite ones are treated worse.
As Juanita Centanni boarded a recent Cayman Airways flight from Tampa to Grand Cayman, she braced herself for an awful travel experience.
