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Is this British Airways flight bad enough for you?

Arthur West's 50th anniversary trip to Venice was "extremely enjoyable" — except for one little issue: the British Airways flights. All of them.

3 tips for handling upgrade guilt

Do you suffer from upgrade guilt when you fly in first class? You probably do -- and if you don’t, you should.

Should airlines charge a change fee even if they can resell the seat?

When part of his flight itinerary changes, Bret Bickar is asked to pay a change fee in order to get back home. Is that unfair? He thinks so. His airline doesn't. Who's right?

They canceled his flight twice – are these vouchers enough?

Archie Wong and his family found themselves stranded in Hawaii after American Airlines canceled their flight from Kona to Los […]

After a detour to Bangor, do I deserve a ticket refund?

As SAS Flight 910 from Newark to Copenhagen climbed to its cruising altitude on June 20, one of its air conditioning units malfunctioned, forcing it to make an emergency landing in Bangor, Me.

Do kids belong on an overnight flight?

All Ed Lawrence wanted was a little rest.

Denied boarding because I didn’t pay a change fee

Always read to the end. The very end.
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