John Esser's recent return flight north "headed south," so to speak. He'd like the airline to make things right.
Before I tell you about Justin Cohen's case, there are one or two things he wants everyone to know. He likes kids. He's a former teacher and has a "high tolerance" for unruly youngsters.
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If you fly, chances are you have a story to tell about an uncomfortable airline seat. Vicki Morwitz does. Hers […]
Ronnee Schweizer's flight to the Virgin Islands is canceled, and when her online agency issues a refund, part of the money is missing. How does she get it back?
Arthur West's 50th anniversary trip to Venice was "extremely enjoyable" — except for one little issue: the British Airways flights. All of them.
Do you suffer from upgrade guilt when you fly in first class? You probably do -- and if you don’t, you should.