FEE

What’s up with Lufthansa’s new fee?

Lufthansa claims its latest fee will help passengers like you. But it will do the exact opposite.

First, a little background for the uninitiated. GDS is the abbreviation for Global Distribution System, and has been the reservation system used by travel agents since the automation process began in the 1970s.
Continue reading…


The rise of airline nuisance fees, and how to fight them

Margaret Waldman’s surprise airline “refund fee” is a mystery. Solving it could be a bad sign for all of us.

Waldman, a retired writer who lives in Oakland, Calif., decided to cancel a recent flight to Spain, which should have been no problem. The Department of Transportation (DOT) has a 24-hour rule that says most tickets have to be refunded if you notify the airline within a day.

Fully refunded.

Instead, Iberia charged Waldman a $25 fee.
Continue reading…


Is this change fee going to stick?

What happens when you find out that you have a schedule change before your airline or travel agent?

Hey, don’t laugh. In a world of airline codesharing, it’s not uncommon.

But should you really have to pay a change fee to fix the flight? That’s what Deb Deiner wanted to know in our forum recently.
Continue reading…