If you’re hard-earned loyalty points have expired, here’s how to get them back — and how not to get them […]
Your miles don’t have to expire. Here are a few tips for keeping what you’ve earned.
JetBlue is one of only a few airlines that issues flight vouchers when a fare drops after you book it, […]
Marianne MacKenzie’s US Airways miles have expired, but worse, her son’s are gone too. He almost had enough points for a ticket. Is he out of luck?
Jennifer Mason’s TV is on the blink. She thinks Vizio should repair it, but the manufacturer says it’s out of warranty. Who’s right?
Talk about adding insult to injury.
Rachel Cabarcas's timing isn't the best. No, not because she has an expired awards problem she's sharing with us today, but because if she'd waited a little longer, then this probably wouldn't have been a problem.