A dream trip ends early when her London flight is canceled
When Leslie Hammond’s flight to London is canceled, she calls off her vacation. Why won’t American Airlines refund her ticket?
EXPEDIA
Expedia promised me a full refund of my hotel fee. Then it went back on its word
Expedia promised it wouldn’t charge Katy McLaughlin for her canceled hotel reservation. So why didn’t it keep its word?
Our vacation rental in St. Lucia is closed — are we out of luck?
Susan Palmer and her family have a reservation for a vacation rental in St. Lucia. But the property is closed. Can this vacation be saved?
Hey Expedia, where’s our airline ticket refund?
When Sue Ellen Svik’s mother-in-law passes away, she and her husband cancel a flight on US Airways. Expedia promises to handle a refund.
And the most annoying passenger on the plane is …
Here we go again. Expedia is out with yet another survey on the most annoying passengers on a plane.
What Expedia’s purchase of HomeAway means to you
With Expedia’s $3.9 billion acquisition of vacation rental website HomeAway, the obvious question is, What does this mean for travelers and consumers?
Expedia can’t find my airline’s phone number — can you help with a refund?
Here’s Eileen Rees’ problem with Expedia. She’s trying to get a refund for a flight to Patagonia — to which she is entitled.
Help! Expedia reneged on our credit offer
When Arthur Waskow and Phyllis Berman cancel their flight, Expedia offers them credit for a year. But that’s not entirely correct.
Caught between United, Expedia and a useless ticket to Fort Lauderdale
She received an email from United Airlines that her a.m. flight had been changed. The airline assured her it was a minor adjustment.