The Sunswept Beach Hotel, a budget hotel on Barbados' western coast, promises visitors they will be left "wanting for nought." But when Josh Trevers checked in for a recent stay, he was left wanting for something: a working air conditioning to take the edge off the Caribbean heat.
In this year’s best online travel agency category, it was yet another close vote. Travelocity and Kayak were tied until […]
Mary Fahy pays extra for a nonrefundable oceanview room through Expedia, but when she checks in, she’s given quarters overlooking the other side of the property. Is she owed a refund?
When Michael Kestan rented a car in Israel through Expedia, he went through all the steps necessary to ensure he […]
The $50 Expedia coupon the agency promises Viola Wilson doesn't arrive in one piece, and when she asks for a replacement, it sends her coupons. Shouldn't it be sending her another card?
Eleanore Brouhard knows a secret.
Derek Ho's Expedia booking goes sideways, and he needs help. Can this trip be saved?