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Elliott Report

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EXPEDIA

What should you do if your gift card that never expires suddenly expires?

This $250 Travelocity gift card has expired — but there’s no expiration date on it!

May 17, 2024May 6, 2024 by Christopher Elliott

What should you do if your gift card that never expires suddenly expires?

Categories Advocacy
Keith Dawe has been waiting since 2020 for Expedia to refund his airline tickets. But neither the online agency nor his airline can find the missing money. Where is it?

Expedia said it refunded my airline tickets, but it didn’t. What should I do?

September 25, 2024April 24, 2024 by Christopher Elliott

Keith Dawe has been waiting since 2020 for Expedia to refund his airline tickets. But neither the online agency nor his airline can find the missing money. Where is it?

Categories The Travel Troubleshooter
Krishnamurthy Viswanathan's hotel room in London is smaller than he expects and has poor ventilation. Can he get his money back?

This hotel is too small and I have a headache! Can I get my money back?

November 17, 2024January 17, 2024 by Christopher Elliott

Krishnamurthy Viswanathan’s hotel room in London is smaller than he expects and has poor ventilation. Can he get his money back?

Categories The Travel Troubleshooter
How do you get on a car rental company’s Do Not Rent list? And can it really keep your money if you make a nonrefundable reservation?

I’m on a car rental company’s Do Not Rent list — now they’re keeping my money, too!

May 1, 2024April 1, 2023 by Christopher Elliott

How do you get on a car rental company’s Do Not Rent list? And can it really keep your money if you make a nonrefundable reservation?

Categories Advocacy
Expedia promis Evelyn Fink a refund on her unused flight credit. But where's the money? And why is she only getting a fraction of her credit?

Can I get a refund for these airline credits on Expedia?

January 24, 2024September 26, 2022 by Christopher Elliott

… Read more

Categories The Travel Troubleshooter
Melissa Smithers had all the evidence that her flight credit was valid. Still, she was refused a ticket by Expedia. Find out what happened.

Expedia says my flight credits have expired, but I have screenshots that show they haven’t

January 21, 2024September 19, 2022 by Christopher Elliott

… Read more

Categories Problem Solved
Sheila Mackay is trying to get a refund from Expedia after canceling a hotel reservation. But so far, she's only received half her money.

I want a refund from Expedia but it just wants me to leave a bad review for the hotel

September 25, 2024July 18, 2022 by Christopher Elliott

… Read more

Categories Problem Solved
Kent York cancels his tour package in Norway that he booked through Expedia after the pandemic outbreak. But the hotel won't offer a refund or extend his credit.

Help! My Expedia tour credit is about to expire

January 21, 2024January 24, 2022 by Christopher Elliott

Kent York cancels his tour package in Norway that he booked through Expedia after the pandemic outbreak. But the hotel won’t offer a refund or extend his credit. Is he about to lose $1,875?

Categories The Travel Troubleshooter
When Jennifer Waters changes her vacation location, her online agency drops the ball. How can you get Orbitz to fix a botched reservation change?

Orbitz switched her vacation to Aruba — but her hotel is in Tahiti

January 21, 2024January 10, 2022 by Christopher Elliott

When Jennifer Waters changes her vacation location, her online agency drops the ball. How can you get Orbitz to fix a botched reservation change?

Categories The Travel Troubleshooter
Could Expedia make an error that leaves you stranded somewhere?  In this case, it appears so. Now, what can this traveler do?

Did Expedia make an error and leave this traveler stranded?

January 24, 2024September 27, 2021 by Christopher Elliott

… Read more

Categories The Travel Troubleshooter
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