Thomas Hinrichs’ anniversary plans are derailed by a medical emergency. Can he change the name on his wife’s ticket and […]
Gladys Martin’s Expedia vacation package is missing two key components. Should she have to pay for its mistake?
Laura Pang has two airline reservations on Expedia. But she only needs one. Now the online agency refuses to refund the second charge. Is there anything she can do to persuade it to help her?
Glenn Rossi’s recent Avis car rental had him seeing double. Literally.
Depending on whom you talk to, Travelocity’s unexpected announcement last month that it has reached a strategic marketing agreement with longtime rival Expedia will either create a dominant new Internet travel agency, give consumers access to more hotel choices or raise prices.
After a canceled flight, a merged airline and crossed wires with Expedia, Anoop Ramaswamy is the proud owner of a worthless airline ticket. Now what?
Heather Matinde's problem is fairly common, but when it happens to you, it can sure seem like the end of the world. She'd just paid a small fortune for airline tickets from Los Angeles to Brussels on Expedia, only to discover a serious problem with her sons' reservation.