When Barbara Kaplan checks out of her hotel after suffering an apparent allergic reaction, a manager promises her a refund. […]
Here’s a trick question: If you fly from point “A” to point “B” on the same airline how many times […]
When Peter Hodges’ flight to Norway is canceled, United promises him a prompt refund. But three months later, the airline […]
Thomas Hinrichs’ anniversary plans are derailed by a medical emergency. Can he change the name on his wife’s ticket and […]
Gladys Martin’s Expedia vacation package is missing two key components. Should she have to pay for its mistake?